UpWork (oDesk) & Elance Management Skills Test Question & Answers

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Ques : Which of the following is a current liability of a business?
Ans  : Debtors

Ques : Which of the following characterise a 'differentiation'-based business model?
1.High sales volume
2.High profit margin
3.Well-regarded brand
4.High-quality manufacture
Ans  : 1,2 and 4

Ques : Which item appears in both the balance sheet and the profit and loss account?
Ans  : Sales

Ques : What does the term 'Unity of Control' stand for under Principles of Organizing?
Ans  : That there should be a limit to the number of persons that can be supervised effectively by one boss.

Ques : A Mission Statement: ------------------- .
Ans  :  provides information as to what the organization is trying to achieve.

Ques : Which term refers to an activity or a series of activities that transform inputs into outputs?
Ans  : Process

Ques : Computers have helped immensely in the design and development of products for the manufacturing sector. With reference to this statement, which computer-related technology supports the above statement?
Ans  : CAD

Ques : Which of the following is correctly ordered as a Management Process?
Ans  :  Planning, Organizing, Staffing, Directing, Co-ordinating, Controlling

Ques : Which one of the following is not the function of Personnel Management?
Ans  : Training and development of employees.

Ques : Which of the following is generally an inappropriate reason for delegation?
Ans  :  Someone else is better qualified to do the task that needs to be done.

Ques : Which of the following is not a financial statement?
Ans  : Statement of Cash Flow

Ques : Long-term budgets are useful for those industries where the gestation period is long. Which of the following is not relevant to the above statement?
Ans  : Electricity

Ques : A tool to plot the duration of activities in a project and its dependencies is named after:
Ans  : Henry Gantt

Ques : Which of the following is not included in calculating working capital?
Ans  :  Stock of work in progress

Ques : A manager is seeking to introduce new working conditions. Which of the following is the best way to gain employees' cooperation?
Ans  :    Send an email to the entire staff informing them of the new conditions.

Ques : A tool for evaluating organizational performance across the full range of a business is known as a 'balanced ________'.
Ans  : scorecard

Ques :   What is the main advantage of employing staff on a temporary basis?
Ans  :  Improved productivity

Ques : Which of the following statements is false?
Ans  : Decision-making should involve key stakeholders.

Ques : Which of the following can be used as a term for Supervisor?
Ans  :  Area manager

Ques : Which of the following is not a feature of a good organizational structure?
Ans  : Simple and flexible structure

Ques : Which ratio shows an organization's effectiveness in minimizing production costs?
Ans  : Gross profit ratio

Ques : A member of the Board of Directors of a company who is not an employee of the company is called a-------------------- .
Ans  :  non-executive director

Ques : Which one of the following best completes the sentence: "Division of work promotes ____________."
Ans  :  Effective management

Ques : The degree to which a company owns its upstream suppliers and its downstream buyers is known as---------------- .
Ans  : monopolization

Ques : Which of the following is not a key function of leadership?
Ans  :   Closely monitoring the execution of tasks.

Ques : Which two factors are combined to evaluate the size of risks facing an organization?
Ans  :  Probability and Scale.

Ques : If a company's productivity is rising, it means ------------ .
Ans  :  output is rising at a faster rate than costs.

Ques : Which of the following best completes the sentence: "Repetitive decisions are known as _____________ ."
Ans  : standard decisions

Ques :  If a manager is attempting to establish motivational goals for his employees, which of the following should he do?
Ans  :  Involve subordinates in the goal-setting process

Ques : Jack Smith was reviewing the performance of his employees and was trying to decide which of them could profit the most from some additional managerial involvement. Listed below are the four employees he is considering. Everything else being equal, which of the following employees will benefit from the additional managerial involvement as a result of his/her performance being most appreciated?
Ans  : Baker, who has been employed with the firm in a variety of related positions for nearly fifteen years.

Ques : Which one of the following is not the purpose of Performance Appraisal?
Ans  : It can serve as a basis for job change or promotion.

Ques : Delegation takes place when ______________.
Ans  : a superior abrogates responsibility for a task.

Ques : Which of the following is an external source of recruitment?
Ans  : Staff returning from maternity leave

Ques : Selling stock not actually owned in the expectation that the price will fall is known as----------------------- .
Ans  : short-selling

Ques :  Why does a business analyze its financial accounts to assess its solvency?
Ans  :  To monitor depreciation.

Ques : Which of the following is neither a cash in-flow nor cash out-flow?
Ans  : Depreciation

Ques : Which of the following is not a function of a 'transactional' leader?
Ans  : Recognizing and clarifying roles and task requirements.

Ques : In which of the following circumstances is the directive method of introducing planned change inappropriate?
Ans  :  When the employees are achievement-motivated and willing to accept the change.

Ques : Budgetary control systems involve ______________.
Ans  : Preparation of budgets

Ques : Which of the following are incorrect?
1.Policies are established after a thorough study and analysis of work. Procedures are often established without any study and analysis.
2.Policies help us in fulfilling the objectives of the enterprise. Procedures show us the way to implement policies.
3.Policies are specific and lay down the sequence of definite acts. Procedures are generally broad and allow some discretion.
4.Policies are general guides to both thinking and action of people at higher levels. Procedures are general guides to action only, usually at lower levels.
Ans  : 2 and 4

Ques : Which is not a characteristic of a 'democratic leader' as identified by Lewin, Lippitt and White?
Ans  :  Involving subordinates in decision-making.

Ques : Which of the following is incorrect?
Ans  :  Operations Research Techniques can be effectively applied in many situations where the underlying variables cannot be quantified, e.g. situations involving human qualities and interpersonal relations.

Ques : Which of the following activities should not be outsourced?
Ans  : Core business

Ques :  Self-regulation, one of the characteristics of an effective leader, is defined as the ability to -----.
Ans  :  control oneself and to reflect in complex situations.

Ques : Which of the following characterizes the difference between Managers and Leaders?
Ans  : Managers are concerned with directing others; leaders tend to do the work themselves

Ques : According to the team roles identified by Belbin, a 'plant' is someone who is------------- .
Ans  : good at turning ideas into action

Ques : Which term refers to a document that sets out an organization's 'rules' regarding a particular issue?
Ans  : Policy

Ques : An employee's desire and commitment to perform that is manifested in job related effort defines his/her----------------------- .
Ans  : ability

Ques : In the 'situational' leadership style, the manager is concerned with ___________.
Ans  : human relations and teamwork

Ques : Which of the following would help a company manufacture products to the standard required by the customer?
Ans  : Quality control

Ques : If the financial year starts in January, the Fixed Budget will be prepared ------------ .
Ans  :  a month or two earlier

Ques : Which term refers to an internal framework for ensuring that an organization behaves responsibly?
Ans  : Strategy

Ques : Which of the following statements is not likely to characterize a planning approach to strategy development?
Ans  : Strategies are developed by negotiation and bargaining between interest groups

Ques : What is a 'stakeholder map'?
Ans  : A means of plotting the location of customers.

Ques : According to the Myers-Briggs classification of personality types, the opposite of 'perception' is--------------- .
Ans  : judgment

Ques : According to Bruce Tuckman's model of group development, which is the second stage through which a team passes?
Ans  : Storming

Ques : There are some important measures which a company can use to determine the effects of training. Which of the following is not one of them?
Ans  : Job applications

Ques : Which one of the following best completes the sentence:
The principle of 'Unity of Command' is concerned with ------------------ .
Ans  : activities

Ques : Set-up costs that make it difficult for new companies to enter a particular market are known as--------------------- .
Ans  : barriers to entry

Ques : Which of the following defines 'apprenticeship' training?
Ans  :  A method of training meant to give the trainee sufficient knowledge and skill in those trades and crafts in which a long period of training is required for gaining complete proficiency.

Ques : In decentralization, subordinates ----------------- .
Ans  : are no longer managed

Ques :   If a subordinate is having difficulty carrying out a delegated task, what should a manager do?
Ans  : Be available as a role model and resource in identifying alternative solutions.

Ques : Which of the following are not legitimate risk management options?
1.Terminate
2.Turn
3.Tolerate
4.Treat
5.Test
6.Transfer
Ans  : 2 and 3

Ques : Which motivation strategy is characterized by a high emphasis on performance and a low emphasis on satisfaction?
Ans  : Imposing

Ques : Which of the following represents the implementation of a 'Just-in-Time' production approach?
Ans  :  Having a large supply of materials ready to be processed.

Ques : Which of the listed management functions involves creating an environment where everyone works together to achieve the common goals of the organization?
Ans  : Organizing

Ques : Recruitment, selection, and training is a function of-------------- .
Ans  : staffing

Ques : The 'Principle of Order' applies to-------------- .
Ans  : right person in right job

Ques : Operations can be classified according to their volume and variety of production, as well as the degree of variation and visibility. Which of the following operations would be classified as high-volume, low-variety?
Ans  : A front-office bank's

Ques :  In which order would the following strategic planning activities take place?
1.Evaluating performance
2.Devising strategy
3.Documenting plans
4.Executing plans
Ans  : 3, 2, 1, 4

Ques : Which of the following constitutes a fixed asset in a business?
Ans  : Stock

Ques : 'Span of Control' relates to the ------------ .
Ans  : number of persons to be supervised

Ques : In which context are the terms Unfreezing and Refreezing used?
Ans  : Management of Change

Microsoft PowerPoint 2010 Test
Computer Skills, Computer, Skills, Microsoft, PowerPoint, Graphics, Designing, UpWork, Elance, oDesk
Ques : What feature lets you have several shows within the same presentation, for example, a 30-minute show and a 60-minute show?
Ans  : Custom Shows

Ques : What does the Broadcast Slide Show feature do?
Ans  : It broadcasts your presentation for remote viewers to watch in a web browser

Ques : How do you insert a new slide master into a presentation?
Ans  : In Master View, click the Insert Slide Master button

Ques : Which of the following properties allows you to set the orientation of the notes/handouts/outline of a Microsoft PowerPoint 2010 presentation?
Ans  : Layout

Ques :  In addition to turning on the slide numbers in the Header and Footer dialog on the Insert menu, you also need a ___________ available on the slide masters and layouts.
Ans  : Placeholder

Ques : Which State whether True or False:

When adding commands to the Ribbon, you must first create a custom group for those commands
Ans  : False

Ques : What does the Remove Background tool do?
Ans  : Removes graphics from a slide background

Ques : When you double-click the file icon on your desktop, your presentation should open in Slide Show View as a full-screen presentation. Which file format will you use to save your presentation so it behaves in this manner?
Ans  : .ppsx

Ques : How would you play a sound as background music throughout a presentation?
Ans  : Insert the sound on the slide master and on the Audio Tools Playback tab, choose Start: Play Across Slides

Ques : What does a trigger animation do?
Ans  : Starts an animation when an object is clicked

Ques : To add a second animation to an object you must
Ans  :  Click Add Animation on the Animations tab of the Ribbon

Ques : Which of the following is not true regarding Action buttons in Microsoft PowerPoint 2010?
Ans  :  Action buttons contain mathematical values.

Ques : Which of the following views displays the slides in thumbnail form, as shown in the picture?
Ans  : Slide Sorter view

Ques : Refer to the given image. Which table style option should be selected when the last row of the table has to be emphasized?
Ans  : B

Ques : Which of the following is an invalid file name for saving a Microsoft PowerPoint 2010?
Ans  : AB*CD

Ques : What does the Animation Painter do?
Ans  : Applies animations from one object to another

Ques : Suppose you've created a SmartArt Diagram on your slide, but then you decided you want to use a different diagram. How can you change the SmartArt Diagram without starting over completely?
Ans  : Choose another layout from the SmartArt Layouts gallery

Ques : What does the Compare tool do?
Ans  :  Compares changes in two presentations

Ques : Suppose you have 5 slides in your presentation and you want to print specific slides 3 to 5. Which of the following ranges is correct?
Ans  :  3-5

Ques :   What type of animation does this yellow icon denote?
Ans  :   Emphasis

Ques :   Which of the following is true about the symbol denoted as 'A' in the picture?
Ans  :  This symbol appears when you add either an animation or a transition to a slide.

Ques : What has been applied to transform the picture on the left to the one on the right?
Ans  : An Artistic Effect

Ques :  Which of the following is not a category of transition?
Ans  :  Emphasis

Ques :  In Microsoft PowerPoint 2010, how would you crop a picture to an exact set of dimensions?
Ans  : Under Picture Tools, on the Format tab, in the Size group, click Dialog Box Launcher, then Crop. Enter the size numbers in the Width, Height, Left and Top boxes.

Ques : What is the "Browsed at a kiosk" option in the Set Up Show dialog box used for?
Ans  : It sets the exact length of time for a slide to appear.

Ques : Which of the following options would you choose to turn off the narration?
Ans  :   On the Slide Show tab, in the Set Up group, click Set Up Slide Show. Select the 'Show without narration' check box.

Ques :   How do you change the colors of a SmartArt Diagram?
Ans  : Use the Change Colors button on the SmartArt Design tab

Ques : When you paste slides into a presentation, how do you maintain their original formatting?
Ans  : Right-click in the Slides Pane and click the "Keep Source Formatting" icon in the Paste Options area

Ques : Which file format includes macros that can be used in a presentation?
Ans  : .pptm

Ques : How will you enable or disable Message Bar alerts in Microsoft PowerPoint 2010?
Ans  : Click on the File Menu, then click Options. Click on Trust Center, then click Trust Center Settings, and then click Message bar.

Ques :How would you write on the slides during a slide show?
Ans  :   In the Slide Show view, right-click on the slide that you want to write on, point to Pointer Options, and then click on a pen or a highlighter option. Hold down the left mouse button and drag to write.

Ques : How do you display the keyboard accelerators in Microsoft PowerPoint 2010?
Ans  : Press and hold the ALT button

Ques :  Which of the following tools does not appear on the Arrange dropdown on the Home tab?
Ans  : Size and position

Ques :       Refer to the given image.

Which of the following fill options does not have a transparency option?
Ans  : D

Ques : State whether True or False:

You can add your own placeholders to the Slide Layouts.
Ans  : True

Ques : Which chart type is represented in the given picture?
Ans  : XY (scatter) charts

Ques : How will you read comments that reviewers have added to your presentation?
Ans  : On the Review tab, in the Comments group, click on Show Markup.

Ques : How would you create text in the shape of a half-circle?
Ans  : Drawing Tools Format, Text Effects, Transform

Ques : What type of hidden data and personal information cannot be detected by the Document Inspector in Microsoft PowerPoint 2010?
Ans  :  It cannot remove pictures that are added to the notes section of a presentation.

Ques : By default, when you paste a chart from Excel into PowerPoint 2010, is it linked or embedded?
Ans  : It is embedded

Ques : You've applied an Orbit transition to a slide. How do you make it enter from the bottom instead of the right?
Ans  : Use the Effect Options button on the Transitions tab

Ques : How do you adjust the hanging indent in a bulleted list?
Ans  : Drag the indent markers on the ruler

Ques : In which video file format does the Create a Video feature save the presentation in Microsoft Powerpoint 2010.
Ans  : WMV

Ques :  Which picture format maintains transparency in Microsoft PowerPoint 2010?
Ans  : .png

Ques : You've applied a motion path animation to an object and locked it. When you move the object on the slide in Normal editing View, the locked motion path does what?
Ans  : Moves with the object

Ques : Which of the following paste options is used to paste a slide and maintain its original formatting?
Ans  : A

Ques : Which of the following defines the correct purpose of using a poster frame image?
Ans  : To add still image introduction to the video

Ques : How do you turn on the Developer tab in Microsoft PowerPoint 2010?
Ans  :  Choose File, Options, Customize the Ribbon, and click the box to choose Developer Tab in the Main Tabs command well

Ques : How do you apply a template to just a few slides in a presentation?
Ans  : Select the slides, then right-click the template or theme in the Design Gallery and choose Apply to Selected Slides

Ques : How would you add a logo to all the slides in a presentation?
Ans  : In the Slide Master View, add the logo to the blank slide layout.

Ques : State whether True or False:

You can change the orientation of just a few slides in the presentation.
Ans  : False

Ques : What is the use of the SmartArt Graphic Control in Microsoft PowerPoint 2010 as shown in the picture?
Ans  : It is used to display the Text Input Pane.

Ques : Which of the following is not a View type in Microsoft PowerPoint 2010?
Ans  : Reading view

Ques : Which of the following views allows the user to add pictures to the printed notes?
Ans  : Handout Master View

Ques : How do you save a Microsoft PowerPoint 2010 presentation as a video file?
Ans  : Choose File -> Save & Send -> Create a Video

Ques : Which of the following presentation views would you select when you need to change a placeholder that appears on multiple slides?
Ans  : Slide Master View

Ques : How will you hide a slide in Microsoft PowerPoint 2010?
Ans  : All of the above

Ques : When your cursor is in the last cell of a table, what does pressing Tab do?
Ans  : Adds a row at the bottom of the table

Ques :  What does the Set Transparent Color Wand do?
Ans  : Makes one color in a picture or clip art transparent

Ques : Which type of sound files can be embedded in a presentation?
Ans  :  All of the above

Ques : How do you turn off the video control bar so that it doesn't show when your presentation is in Slide Show View?
Ans  : On the Slide Show tab, uncheck Show Media Controls

Ques : What is meant by Slide Transitions?
Ans  : They are animation-like effects that occur in the Slide Show View when the user moves from one slide to the next.

Ques : Which option adds an icon on a slide master as shown in the picture?
Ans  :  Master layout

Ques :  What tool is being used?
Ans  : Remove Background

Ques : Which of the following animation Effect Options will you choose when you want the SmartArt diagram to animate piece by piece?
Ans  : One by one

Ques : How do you add a shape to a SmartArt Diagram?
Ans  : Use the Add Shape button on the SmartArt Tools Design tab

Ques : How do you resize a picture and maintain its aspect ratio?
Ans  :  Press SHIFT and drag the corner of the picture

Ques :  What does the Reset button on the Home tab do?
Ans  : Returns placeholders to their original positions and formatting

Ques : What is the quickest method to import multiple photographs into a slide show, two on each slide?
Ans  : Apply a multiple-picture layout to several slides and use the Clip Art icon in the placeholders to import your pictures.

Ques : Which of the following is a feature of the Selection and Visibility pane?
Ans  : All of the above

Ques : Which of the following handles is indicated by 'A' as shown in the picture?
Ans  : The Cropping handle.

Ques : What is one way to ensure that the sound icon doesn't show in the presentation?
Ans  : All of the above

Ques : In the Customize Ribbon dialog, choosing Reset All Customizations does what?
Ans  : It restores both the Ribbon and the Quick Access Toolbar to the default settings.

Ques : What is one thing the Compress Pictures feature does?
Ans  :  Decreases the contrast of all pictures in the presentation

Ques : The image given above is that of the Recording toolbar, which appears when you Rehearse Timings. What does the part of the toolbar marked 'A' in the image refer to?
Ans  : It displays the slide time.

Ques : How would you remove the first two minutes from a 5-minute video that's been inserted into a Microsoft PowerPoint 2010 presentation?
Ans  :  On the Video Tools Playback tab of the Ribbon, choose Trim Video

Ques : Which of the following areas can be used in a slide to add Text?
Ans  :  All of the above

Ques : Refer to the given image.

What happens if you click the icon marked A?
Ans  : It takes you to Normal View.

Ques : Which of the following options is not included under the File tab in Microsoft PowerPoint 2010?
Ans  : Page Layout

Ques : You have applied a circle motion path to an object. How do you make the object animate counterclockwise instead of clockwise?
Ans  : On the Animations tab of the Ribbon, click Effect Options and choose Reverse Path Direction

Ques : Which multimedia file formats can be embedded into Microsoft PowerPoint 2010?
Ans  :  .wmv

Ques :  Refer to the given picture. What does the icon marked 'A' on the status bar represent?
Ans  : None of the above

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